SEND Performance

Swindon Local Authority and its partners are committed to delivering high quality support for all children and young people with Special Educational Needs and Disability (SEND). You have told us that transparency of the performance of timely statutory needs assessments, quality of Education Health and Care (EHC) Plans and communication with the SEND Casework Team are important to you. We will therefore update this page on a bi-monthly basis. 

December 2021 SEND Casework Performance update

EHCP issued within 20 weeks EXCLUDING exceptions January 2020 December 2020

EHCP issued within 20 weeks EXCLUDING exceptions January 2021 November 2021

PYA – Previous Year Actual 

Exceptions: Where there are exceptional circumstances, it may not be reasonable to expect Local Authorities, and other partners, to comply with the limits above. The Special Educational Needs and Disability Regulations 2014 set out specific exemptions. These include:

  • Appointments with whom the Local Authority has requested information are missed by the child or young person (this only applies to the duty on partners to comply with a request under the EHC Needs Assessment process within 6 weeks)
  • The child or young person is absent from the area for a period of at least 4 weeks
  • Exceptional personal circumstances affect the child or his/her parent, or the young person and
  • The educational institution is closed for at least 4 weeks, which may delay the submission of information from the school or other institution (this does not apply to the duty on partners to comply with a request under the EHC Needs Assessment Process within 6 weeks) 

Compared with 2020, in the month of November, we are seeing a decrease in the % of assessments which are being completed within the 20 week statutory deadline. In the months of May, June and July, we saw in increase in the number of assessments received, which has put pressure on the whole system, particularly the Educational Psychology Service, who have been struggling with capacity to complete the number if assessments required, which results in advice being received outside of the 6 week statutory deadline. This capacity issue has continued to affect the timeliness of assessments.

Quality Assurance

Quality of EHC Plans December 2021

Note: Quality of EHC Plans is measured using the Quality Assurance Framework tool published on the Local Offer. 

The graph above details an average of scores for Quality Assured plans from Level 1 (Team Leader) for the month of October 2021. The average overall score has seen a small increase of 0.1 compared to the last performance scorecard. The biggest decrease has been seen for Section J with an average decrease of 1.9. This is largely due to it not being explicitly clear in the Final EHCP when a Personal Budget has not been requested.

SEND Service Team Structure

Statutory SEND Team Structure

Statutory SEND Team Structure December 2021

Operations SEND Team Structure

Operations SEND Team Structure December 2021

Tribunals

Type of Tribunal 2021

Number of Tribunals Received per month 2021

Number of Tribunals Received per month 2021

Note: The Tribunal data was gathered on 08.12.2021. 

So far in 2021, we have received 55 Tribunals. This is an increase of 9 compared to the data on the last SEND Performance Page. 50% of all of the Tribunals are for Section I (Named Placement). The number of Tribunals we have received in one month has seen the biggest peak in August 2021.

SEND Service Front Door

SEND Service Front Door Contact log September 2020 to October 2021

Note: The Contact Log analysis includes all contacts received via the ‘Front Door’ via Email, Phone, Post or the SEND Portal. This data does not include communications sent to individual officers. 

Contacts into the service are RAG rated on a 24, 48, 72 & 96 hour time period. 

The pie chart shows the number of contacts received into the SEND Service between September 2020 and October 2021. It shows that 87% of communications received via the ‘Front Door’ are responded to before their allocated deadline. This is a 1% decrease compared to the data reported in the last SEND Performance Page.

If you have trouble seeing these images please download a pdf version here:

December 2021 SEND Casework Performance update

If you have any questions regarding the content of this page please email SENDService@swindon.gov.uk