Information, advice and advocacy for children and young people with SEND

Page updated 23/02/2022

The Children and Families Act 2014 requires every local area to have an impartial information, advice and support (IAS) service in place.

Information, advice and support

In Swindon, you can access free, impartial and confidential information, advice and support from SIAS - SEND information, advice and support service

You can also access information, advice and advocacy support from:

Swindon Advocacy Movement (SAM) Service Directory

Swindon Carers Centre

Swindon SEND Families Voice

Citizen’s Advice Swindon

Contact - for families with disabled children

The information, advice, support and advocacy services will provide different levels of help, from information and signposting through to active support. 

There may be occasions where parents and children disagree. However, we can still provide support to both the young person and their parents or carers. We endeavour to work with the parents and young person in a way that best meets individual circumstances.

Citizens Advice Swindon

Sanford House
College Street entrance 
Tel: 0344 4994 114 


Swindon Advocacy Movement (SAM) is a small local charity. We provide a number of advocacy services independent of the local authority, health, education or social care. We work with Swindon people who have care and support needs including autism, mental health difficulties, learning disabilities, eating disorders, dementia.

The views, opinions, ideas and suggestions of parents, carers, young people and children are of prime importance. Pivotal to Swindon’s SEND Local Offer is the commitment to advocate for children, young people and their families in providing the most appropriate tailored support for them.


Guide for Parents and Carers